Terms of Service

Definitions

Throughout these terms of service outlined below the following definitions of terms used are given as:   “Envisage Wildcare ”, “Envisage Wildcare”, “Wildcareshop.com”, “we”, “us”, “the Company”, “our” and “ours” where used refer specifically to Envisage Wildcare.  “The Customer”, “you”, “your” and “yours” where used refer to any user of this website.  The website www.wildcareshop.com is owned and operated by Envisage Wildcare.  For more information please refer to our Privacy Policy.

1. General

A contract (“Contract”) will only come into being upon acceptance by Envisage Wildcare of the customer’s order and the following conditions, and where applicable the terms of service of a hire and the maintenance agreement terms of service shall be deemed to be incorporated therein. Should there be any conflict between these conditions of sale and supply and the other terms of service referred to then these conditions of sale and supply shall prevail. This Agreement supersedes all previous agreements and understandings between Envisage Wildcare and the Customer in respect thereto and may not be modified in any way except by an instrument in writing signed by the duly authorised representatives of Envisage Wildcare and the Customer. All terms of service appearing to or referred to in the Customer’s order or otherwise stipulated by the Customer are not accepted and shall have no effect. By its acceptance, whether expressed or implied, of these terms of service the Customer acknowledges that in entering into this Agreement he does not do so on the basis of and does not rely on any representation, warranty, statement, agreement or undertaking of any nature whatsoever other than as expressly provided herein and to the extent that the Customer has been the Customer unconditionally and irrevocably waives any claims, rights or remedies which it might otherwise have had in relation thereto.

2. Prices

Where goods are sold by reference to Envisage Wildcare’s published price list the price payable for the goods shall be the ruling price as published in the price list current at the date of acceptance of the order for the goods, otherwise prices shall be charged on the basis of Envisage Wildcare’s quotation to the customer.

3. Warranty

Where goods are returned under warranty, they will be repaired or replaced in accordance with the manufacturer’s conditions. Envisage Wildcare shall exercise its sole discretion in deciding whether to repair or replace the item returned under Warranty. Warranty DOES NOT INCLUDE routine service work or repairs necessitated by misuse.

4. Delivery Charges UK

Delivery charges will apply as displayed in our current brochure. The goods shall be at the customer’s risk as from delivery. Where delivery is to the Channel Islands, Isle of Man, Isle of Wight, remote locations and all European and Worldwide locations we reserve the right to pass on further delivery charges, taxes and duties incurred by Envisage Wildcare in addition to that quoted at the time of order.

5. Returned Goods

All goods are non-returnable, except for defects in manufacturing. All claims must be made within seven days of receipt of goods. No returns will be accepted without prior authorisation.  A 15% handling fee will be charged on all goods returned.

6. Payment Terms

Invoices in respect of goods supplied are payable on presentation except for Customers with approved credit facilities, where payment should be received by the 28th day of the month following the month of invoice. All payments shall be made without deduction or set off. Envisage Wildcare reserves the right in accordance with the provisions of the late payment of Commercial Debts (Interest) Act 1998 to charge interest on overdue accounts at the rate of 8% above the base rate of the Bank of England.

7. Liability

7.1 Except in respect of death or personal injury caused by Envisage Wildcare’s negligence, Envisage Wildcare shall not be liable to the customer by reason of any breach of any implied warranty, condition or other term, or any duty of common law, or under the expressed terms of this Agreement, for any direct or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for consequential compensation whatsoever (and whether caused by the negligence of Envisage Wildcare, its employees or agents otherwise) which arise out of or in connection with performance under this Agreement except as expressly provided for herein.
7.2 Envisage Wildcare shall not be liable for any loss or damage whatever due to failure by Envisage Wildcare to deliver the goods or services (or any of them) promptly or at all. Not withstanding that Envisage Wildcare may have delayed or failed to deliver the goods or services (or any of them) promptly the customer shall be bound to accept delivery and to pay for the goods in full provided that delivery shall be tended at any time within 10 days of the date agreed for delivery.
7.3 In any liability that Envisage Wildcare may have to the customer shall be subject to a maximum sum of the sums payable by the customer to Envisage Wildcare only in relation to this sale and supply agreement.

8. Retention of Title

8.1 Notwithstanding that the risk in the goods shall pass to the Customer on delivery, title of goods (whether separate and identifiable or incorporated in or mixed with other goods) shall remain with Envisage Wildcare until payment in full has been received:
8.1.1 for those goods
8.1.2 for any other goods supplied by Envisage Wildcare
8.1.3 of any other monies due from the customer to Envisage Wildcare on any account.
8.2 Until title to the goods passes to the Customer under clause 8.1 the Customer shall keep the goods separately and readily identifiable as the property at Envisage Wildcare.
8.3 Any resale by the Customer of goods in which title has not passed to the Customer shall (as between Envisage Wildcare and the Customer only) be made by the Customer as agent for Envisage Wildcare.
8.4 Goods shall be deemed sold or used in the order delivered to the customer.
8.5 At any time before title to the goods passes to the Customer (whether or not any payment to Envisage Wildcare is then overdue or the Customer is otherwise in breach of any obligations to Envisage Wildcare), Envisage Wildcare may (without prejudice to any other of its rights);
8.5.1 retake possession of all or any part of the goods and enter any premises for that purpose (or authorise others to do so) which the Customer hereby authorises;
8.5.2 require the Customer to deliver up to Envisage Wildcare of all or any part of the goods.
8.6 Envisage Wildcare may at any time appropriate sums received from the Customer as it thinks fit notwithstanding any purported appropriation by the Customer.
8.7 Each clause and sub-clause of this clause 8 is separate, severable and distinct and, accordingly in the event of any of them being for any reason whatever unenforceable according to its terms the other shall remain in full force and effect.

10. Collection

If collection of goods has been requested the Customer will collect the goods from the Company’s premises within seven days of notification that the goods are ready for collection failing which a daily storage charge may be levied at our discretion.

11. Payment

The Customer shall pay on ordering of the goods unless a credit account with the Company has been approved, in which case the credit terms in clause 6 above shall apply. Payment shall be in a form acceptable to the Company. Whilst in its possession the Company shall have a lien over the goods as a security for its charges.

12. VAT

All prices are subject to VAT which will be charged at the rate ruling at the date of sale.

13. Forbearance

Any forbearance, indulgence or relaxation on the part of Envisage Wildcare shown or granted to the Customer on any particular occasion in respect of any of the provisions of the Contract shall apply on that occasion only and shall not otherwise affect, diminish, restrict or prejudice the rights or powers of Envisage Wildcare under the Contract or operate as or be deemed to be a waiver of any breach by the Customer of the terms of service of the Contract.

14. Applicable Law

The contract (and any proceedings whereby one party might be entitled to join the other third party) shall in all respects be governed by and constructed in accordance with English Law and the parties hereby submit to the exclusive jurisdiction of the English Courts.

15. Exclusions

All conditions, warranties or other items implied by statue to common law are hereby excluded to the fullest extent permitted by law.

16. Validity

Should any term in this contract be held to be invalid, such invalidation will not affect the validity of the remaining terms.

17. Third Parties

For the avoidance of doubt, nothing in this Agreement shall confer on any third party any benefit or the right to enforce any term.