Shipping

Delivery Policy

We aim to keep the majority of products available in stock for a standard 3 day delivery, anywhere in the mainland UK. Offshore and Scottish Highland deliveries may take a little longer, as will any overseas deliveries.

If and when required, we can usually offer a next day delivery at an extra cost, and can even despatch it as a timed delivery to arrive in the morning.

Due to seasonal fluctutations in product throughput, there may be times when we are out of stock, and large orders can demand longer lead times. In these instances we will strive to meet any particular deadline that you have, and at all times will make you aware of the lead time, and keep you informed as the order progresses. Please note that the standard delivery charge will still apply for deliveries that exceed 3 days.

Delivery Costs

Our standard cost for a 3 day delivery to UK mainland is £8.95.  Please note that the standard delivery charge will still apply for deliveries that exceed 3 days.

Items which require a pallet delivery cost £30 for a half pallet (up to 250kg) or £50 for a full pallet.

For multi pallet orders, we suggest you contact us for costs before ordering online

Delivery Overseas

We are able to deliver most products to most countries, however we will need to quote specific costs on each order and some products may have export restrictions.  If you require an overseas delivery we advise that you check out your order as an overseas account customer without processing a payment or email customer service at sales@wildcare.co to obtain a detailed quotation.  If you have processed a payment and we need to charge more for the shipping costs, we will give you the option of cancelling the order and having a full refund, or making an additional payment for carriage costs.